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Privacy Policy

Effective Date: 01.07.2025

At GoodHomeBakers, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data you provide when placing an order with us.

1. Information We Collect

We may collect the following personal information when you place an order via phone, WhatsApp, or email:

  • Your name

  • Contact number

  • Delivery address

  • Email address

  • Details of your order

We do not collect any payment or financial information, as all payments are handled offline or through agreed methods during communication.

2. How We Use Your Information

Your information is used solely for:

  • Processing and fulfilling your order

  • Communicating with you regarding order details

  • Coordinating delivery of your items

  • Resolving any queries or concerns related to your order

We do not use your data for marketing unless you have expressly opted in.

3. Sharing of Information

We do not sell, trade, or rent your personal data to anyone.

We may share your delivery address and contact details only with trusted third-party delivery partners (like Ola, Uber etc.) for the purpose of delivering your order.

 

4. Delivery & Charges

Deliveries are made through third-party platforms such as Ola, Uber, etc. Delivery charges are to be borne by the customer and will be communicated at the time of order confirmation.

5. Data Retention

We retain your order and contact details for internal record-keeping only. If you wish to have your data removed from our records, please contact us using the details below.

6. Security

We take reasonable steps to ensure that your personal data is safe and protected. However, please note that no method of communication over the internet or phone is 100% secure.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw consent (if previously given for promotions)

To exercise any of these rights, please contact us.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, feel free to reach out:

[GoodHomeBakers]
Phone: 94627 38455
Email: goodhomebakes@gmail.com

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